Learn how to resolve the error “your connection is not private” using these 7 methods – WAU

The message “your connection is not private” is a security measure when the browser does not recognize the security certificate of the website or a login on the network is required. To resolve, you can reload the page, log in to the portal, clear the cache, among other actions.

If you have encountered the error “your connection is not private”, do not despair, as the fix is ​​very easy. This is a security measure and it means that your browser – Google Chrome or Firefox above version 52 – blocked access to an untrusted website.

The message also appears when the page does not have a valid security certificate (SSL), or when login to the network is required, among other situations.

If you are a blog owner, you also need to pay attention to the recurrence of the message among WordPress errors, since navigability and usability are fundamental to increase traffic and ensure a better user experience.

After all, many give up access when they encounter some kind of difficulty.

But how to resolve the error your connection is not private? Some simple actions can eliminate this message, guarantee the continuity of navigation and reduce the occurrence of these factors that influence the increase in the bounce rate of a page.

In this article you will find the topics:

Read on!

What does the message “your connection is not private” mean?

As we said, this is a privacy error and the message is just a browser protection measure.

It can happen when the security certificate of the website, which has the function of guaranteeing allowed and encrypted accesses, is invalid or incompatible with the navigation settings, that is, the address may not have an https.

Another purpose of the security certificate, also known as SSL, is to prevent the redirection of that address to a malicious website. Some pages with many security factors, like those of the government, also require a login on the network to allow access to the content.

For this reason, the message “your connection is not private” appears when the connection is established via public Wi-Fi or through devices with configurations incompatible with what was determined to be safe for the website, even if it is in WordPress.

This is because public networks work only with the http protocol, that is, the information transmitted is not encrypted, so they are exposed and vulnerable. This requires the protection of the browser and, even, the antivirus can also exercise this more careful function.

In addition, operating systems with an outdated date and time are insecure and can originate the same message.

What are the message variations for the same error

The error your connection is not particular receives other names, which vary according to the browser and the operating system:

  • Your connection to this site is not private;
  • SSL certificate error.

Despite this, the resolution is the same and you will now discover how to resolve the error.

How to resolve the error: “your connection is not private”

As we said, the error your connection is not private can be caused by different factors. Therefore, it must be solved after a few attempts. See below for the most suitable option for your case.

1. Reload the page

This is a quick action that people often forget to take before moving on to the next few attempts: F5 key on the keyboard or close and reopen the browser and see if the problem is resolved.

2. Log in to the portal

The error message may occur depending on the request for a network login you are connected to. This essentially happens when you are away from home or work, and try to access the wi-fi at a mall or an airport, for example.

To resolve, go to any site that starts with http – without the “s”. Soon a page will appear on which some of your personal data will be requested to continue browsing.

3. Clear history, cache and cookies

History, cache and cookies can be full and give the message “your connection is not private”. In this case, just clear them in the browser – in Google Chrome, for example, this can be done by pressing the shortcut CTRL + H.

When activating this command, clear your browsing data (Browsing History and Cookies and other Site Data) from “all period”.

4. Open the page in incognito mode

This navigation mode is given different names depending on the browser:

  • anonymous browsing – Google Chrome;
  • private window – Mozzila Firefox;
  • hidden browsing – Internet Explorer.

In incognito mode you will not need to clear your browser’s history data, as no pages will be logged.

The keyboard shortcut for Google Chrome and Internet Explorer browsers is “Ctrl + Shift + N“, And in Mozzila Firefox it is“Ctrl + Shift + P“. If the problem is resolved, it means that you will need to clear your cache and cookies to avoid the bug again.

5. Check the system date and time

This detail always goes unnoticed and can inhibit the user’s access to multiple pages, since the browser uses this information to check the validity of the security certificate from the website.

6. Temporarily disable the antivirus

The antivirus is one of the “security guards” that act against connections that could leave your system vulnerable. So temporarily disable it and see if the problem is resolved.

If the answer is positive, it means that your antivirus provides “HTTPS protection” or “HTTPS verification”, preventing the browser from accessing the page. Don’t forget to activate it again when you’re done browsing!

7. Update the operating system

Updating the operating system as an option to resolve the error “your connection is not private” may be the last solution before seeking professional help if none of the previous options work.

If you are the owner or administrator of a website, know that it is extremely important to maintain the good navigability of your website.

Many users give up access even before they know the content and this directly interferes with the ranking that places their brand at the top of search engine results pages.

Now that you know how to resolve the “your connection is not private” error, learn how to resolve other common WordPress errors.