the advantages and how to choose the best for your business – WAU
Management systems can organize all the tasks that must be performed by you and all the people who work in your company. For this reason, it is seen as a process and working time optimizer.
In the small business scenario, it is very common for several operational tasks to be done by a small number of employees.
With that, there is little time available to develop strategies that bring greater results to the business, unless the company has a Management system.
In order for you to understand how this type of system works, what are its advantages and also what should be taken into consideration when choosing one, read this post until the end!
What is a management system?
A business management system is a program designed to manage all tasks performed within a company. As it automates all operational processes, it is an essential tool for small businesses.
Thus, both you and your team can dedicate themselves more to strategies that aim to increase business sales. Once the management system centralizes all your company’s information, you have a broader view of everything that happens. This makes decision making much easier.
What are the types of management system?
There are two types of business management systems: ERP and CRM.
ERP is the acronym for Enterprise Resource Planning, whose meaning is Enterprise Resource Planning. Therefore, it is a program that has the function of controlling and monitoring the financial resources of your business, as well as the fiscal part.
Thus, the ERP is in charge of managing information such as: billing and purchases, administrative tasks, employee data, receipt of revenues, payment of expenses and taxes applied in the processes involved. It even helps in optimizing sales.
O CRM, acronym for Customer Relationship Management or Customer Relationship Management, is a tool that allows the management of contacts that the company establishes with its leads, with the objective of transforming them into customers and achieving customer loyalty.
Some companies have the habit of listing their contacts in Excel spreadsheets or even in paper files.
This makes it difficult to follow up so that these people can actually see customers. CRM organizes all of this information and creates a contact history on each person’s profile, allowing you to see how close the consumer is to buying your product or service.
When is the management system necessary?
From the moment a company, even though it is small, starts to have employees exercising various activities related to each sector of the business (financial, marketing, sales, customer service, etc.), this is the time to implement a management system to simplify and automate the most bureaucratic and less strategic processes.
In this way, problems involving any of these sectors can be solved and avoided, since the system makes all tasks unified in one channel, improving work performance.
Without management software, you and your team end up at the risk of entering a rework flow, that is, having more than one person performing the same task. This fact causes a bad use of its human capital.
What are the advantages of a management system?
We have gathered here the 4 main benefits when hiring a management system.
1. Saving resources
As the system is able to integrate all the processes of your business, this involves less effort on the part of you and your employees in carrying out the activities.
In addition, the solution saves you resources, especially when hiring new employees, since your current team will be able to efficiently carry out the tasks they already have.
In this way, it is possible to focus on actions that can increase the profitability of the business.
2. Reduction of process failures
By integrating your company’s actions with the management system, you are able to reduce the chances of process failures. After all, the software makes you optimize team work time.
It is also possible predict points of improvement in the business, because the unification of the tasks assigned to the system helps the manager to make the best decisions in the processes that happen in the work environment.
3. Standardization of processes
When having a management system, one of the first steps is to standardize the processes so that they correspond to the scope of work of the business. Like this, the work becomes more consistent, especially in companies that are in scalability status.
4. More data about the business
Some entrepreneurs have difficulties in knowing what level the enterprise is at. This makes them make decisions based on “guessing”, as they do not have access to clear and reliable data.
Soon, the main function of the management system is to allow the monitoring of all company actions under a single bias, generating reports necessary to analyze the current situation of the company and lead it on the right path.
How to choose a management system for your company?
Now that you know what a management system is and its advantages, see what is essential to take into account when choosing one for your company.
Analyze the practical side of the software
The management system needs to be easy to use so that both you and the other members of the company adapt well to change, especially if the contracted product is an ERP that involves all sectors.
Therefore, all information needs to be available on a panel that presents the company as a whole, as this makes all the processes integrated and all members of the business have a macro view of the company.
Implementing a management system in your company requires a financial investment. Although, at first, this is similar to an expense, prioritize the benefits that the solution can bring in the short, medium and long term.
For example, if the employees responsible for bringing in more sales occupy a large part of the workload by manually registering sales opportunities, the system will optimize that time. That way, they can truly focus on sales, which will increase business revenue.
Check information security
The management program needs to prioritize information security. After all, we are talking about valuable data about your business.
So it is It is essential that files are encrypted. It is also essential that the servers have SSL code, so that all information entered is completely confidential.
By following these points, you will be able to make the right decision when choosing a management system that meets your company’s daily life in the most effective way.
If you decide to opt for CRM, we also recommend reading this post that brings the 12 best tools available on the market!