Are you looking for a reliable and efficient VPN to surf the internet securely and protect your data? We tested one of them: Surfshark. What to think of this VPN? What are its main features? What is the price ? Its advantages and disadvantages? Discover our test and the opinion of Websites Are Us.

surfshark homepage

Overview of VPN

Surfshark is a relatively young VPN that offers security, speed and privacy to users who surf the Internet. But, you’ve probably heard this speech with dozens of VPNs, right? At first glance, the service seems to be a very good deal: they offer secure tunneling protocols such as IKEv2 and OpenVPN, more than 800 servers from 50 countries and unlimited bandwidth on unlimited devices connected simultaneously. But what is Surfshark really worth compared to the competition?

Offers and Prices

Surfshark has several packages. All of these plans offer the same functionality, and the only difference is in the subscription periods.

  • The monthly subscription is 9.89 € / month
  • The annual subscription costs € 4.99 / month and is billed at € 59.88 every 12 months.
  • The 2-year subscription costs 1.79 € / month and is billed at 42.96 € every 24 months.

Although this VPN is relatively new, Surfshark’s service and performance justify the price. Annual and bi-annual plans are very affordable and offer a considerable discount on the monthly price.

Payment methods

Surfshark offers different payment methods. These include PayPal, credit cards (MasterCard, Visa, AMEX and Discover), Alipay, Sofort and cryptocurrencies. The first two being the most common means of payment, most users should be covered. The fact that the VPN allows you to pay for their service using cryptocurrencies is also a very welcome gesture. This helps users who want an extra layer of privacy to remain anonymous with these payment methods.

Guaranteed refund

Surfshark offers a 30 day money back guarantee on their services. There are no hidden or complicated clauses in the conditions of the money back guarantee (for example, maximum number of connections / bandwidth) as with some VPNs. However, you must be careful not to violate their terms of service, as this is the only condition to be able to get your money back. To invoke the promise of reimbursement, simply contact customer support by email at [email protected] or speak to agents through live chat by clicking the “Chat” button in the lower right corner of their website.

Free try

Surfshark does not have a real free trial and the only free trial is the one provided by the Play Store and the App Store. Otherwise, you will need to use the money back guarantee to test the VPN on your computer or router.

Customer service

Surfshark has introduced live chat support 24 hours a day, 7 days a week. If you don’t like live chat, a contact form and an email are also available. The only missing and potentially useful means of communication is a telephone number. The rest of the support has real advantages. If you want to learn more and document yourself on installation instructions for example, FAQ articles and useful technical tutorials are available on the website.

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The main services offered by VPN

Surfshark has pretty impressive features both in the VPN client and in the underlying architecture. Here are the most notable:

Automatic WiFi protection

This is a very useful feature that automatically encrypts a particular WiFi connection if you tell the VPN to do so. The app notifies you when you connect to a WiFi network and you can ask it to launch each time your device connects to that network. This is especially useful if you regularly connect to a public WiFi hotspot.

Smart DNS

Surfshark allows you to overcome geographic restrictions, even on devices that do not natively support VPN installation. It is thanks to their “Smart DNS” service which can be configured on SmartTV, PS4, Xbox, Apple TV, etc. From there, you can access services like Netflix without even being cut.

“Kill Switch”

This is one of the most useful features of all VPNs. Surfshark’s Kill Switch acts as a safety net when you lose your VPN connection for any reason. To do this, you interrupt all your Internet connections at that time, which avoids any exposure when you are not wearing your safety “suit”. Without the kill switch, your ISP will know what you did when you were connected to the VPN.

“MultiHop”

This is an exceptional security feature that is only found in a few VPNs. MultiHop works by tunneling your traffic through two VPN servers located in different jurisdictions, rather than just one. This means that your traffic will be encrypted twice and that your privacy will be even more secure and preserved. This feature can be useful in cases where the government uses advanced surveillance techniques to spy on users. It is also important to manage data that requires a high degree of security. Currently, the “Multihop” connections available are as follows:

  • London via the United Kingdom
  • Germany via the United Kingdom
  • Netherlands via the United States
  • London via the United States
  • Sweden via London
  • United Kingdom via Germany
  • United States via the Netherlands

“Clean Web”

CleanWeb is a feature of Surfshark that blocks ads, trackers, malware, and phishing attacks. This means that your privacy and security are greatly improved and you can have peace of mind knowing that malware will always be kept at bay. On mobile, this means that users will keep mobile data while having an increased browsing speed.

DNS without memory

Surfshark VPN uses its own private memoryless DNS. The term “memoryless” means that, unlike third-party and ISP DNS servers that collect and store your data, Surfshark’s DNS does not record any of your activities.

Obfuscation Technology

This is a form of technology that disguises OpenVPN traffic as normal HTTPS traffic to avoid detection and blocking in highly censored regions. That means you can use Surfshark in countries that block VPNs like Iran or China.

Unlimited connections

Surfshark is the first VPN network you will come across that has no limit on the number of devices you can connect simultaneously. This is one of their flagship features, and it may be responsible for the pricing level of this VPN. You can take advantage of this feature and secure all your home devices, even your entire small business!

Device compatibility with Surfshark

On this point, Surfshark has really taken giant steps. Just a few months ago, they only offered an Android VPN client and browser add-ons. Now the VPN is compatible with almost all common VPN platforms. Surfshark can be installed on:

  • Windows
  • Mac
  • iPhone
  • iPad
  • Android
  • Amazon Fire TV
  • Android TV

Windows is still listed as beta, but Surfshark does have a Windows application as well as a Linux version. Chrome and Firefox VPNs are good additions as they provide a light VPN experience. Surfshark can also be configured on a router, although there is not yet an applet for it. Instructions for manual configuration can be found on the support page of the Surfshark website.

Advantages disadvantages

Like all software on the market (VPN or not), Surfshark has advantages and some weaknesses. Fortunately, the benefits are much more numerous here:

  • It’s a great product, very comprehensive and has a large collection of VPNs around the world.
  • You can access blocked websites and platforms such as Netflix and even Google in some somewhat restrictive countries or states.
  • You can enjoy browsing and download files without restriction with super fast internet speed.
  • It offers a 30 day money back guarantee.
  • Surfshark does not drain your battery life.
  • You can participate in a live chat 24/7.
  • It hides your IP address.
  • You can avoid hacking attempts.
  • Surfshark does not offer a free trial per se
  • Surfshark does not offer L2TP, so it is not suitable for users from China.
  • The application’s UX and UI can and should be improved.
  • Even though Surfshark supports cryptography, it still does not support Bitcoin

Conclusion – Websites Are Us’s opinion

So, do you think Surfshark is worth buying? Although Surfshark is not a market leader in the area of ​​VPN networks at the present time, it has no shortcomings when compared to the best VPN services in the industry. You will rarely find a paid VPN without limitation on the number of simultaneous connections and a real “zero-log” policy. Browsing speeds are high and there are no privacy issues. Customer support is also very responsive. This VPN unlocks Netflix and also supports Torrenting, which is much more than a normal VPN service could offer. An anonymous registration process and a payment option in cryptocurrencies have allowed Surfshark to stay ahead of the competition. Websites Are Us therefore recommends Surfshark!

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