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    Your website is ready.

    You made a lot of bangs but in the end you did it!

    Installations, plugins, layouts, style, features, customizations, and all content are in place. What job!

    And now you can breathe a sigh of solliev …

    Wait up!

    How are you put up with terms and conditions?

    “Oh no! That section is missing! “

    Before you cry, read this article! You will see that it is not difficult and in the end you will know exactly how to create perfect terms and conditions for your website.

    Just use the iubenda service, which guarantees you the security you need.

    Courage, one last little effort!

    What does “terms and conditions” mean?

    “Terms and conditions” it is a document that defines the contractual agreements between a user and the service to which he addresses. It includes the rules that the user must follow to use a certain service, as well as the obligations of the supplier towards users.

    In summary, it is a simple contract.

    Also included are limitations of liability for problems that do not depend directly on the supplier, such as a malfunction caused by external causes.

    Thanks to Terms and Conditions that you can generate with iubenda, both the user and the service provider are therefore legally protected.

    Terms & conditions

    Why create a Terms and Conditions document?

    A website’s Terms and Conditions document has legal value. This therefore allows you to protect yourself in various situations, a bit like with the legislation on cookies.

    It may be a copyright infringement, as well as user abuse.

    In several cases, it is not mandatory to have this type of document, but it is definitely necessary to defend your interests. So I suggest you always use it, whatever your business is.

    All types of websites should have Well-written terms and conditions and that foresee the most disparate situations.

    Terms and conditions for eCommerce: is it mandatory?

    The Terms and Conditions are mandatory in the case of eCommerce, because it includes information that has legal value regarding consumer rights, including:

    • the conditions of sale,
    • payment methods
    • shipping methods,
    • the right of withdrawal,
    • cancellation of an order,
    • refunds …

    iubenda allows you to create Terms and Conditions also perfect for an eCommerce, and I will explain to you soon how to do it.

    However, I repeat it to you once again. Don’t just use it when it’s required by law, but use it on your website anyway.

    Listen to me!

    What should the Terms and Conditions contain?

    First, I would like to specify that a document Terms and conditions must always be in line with current legislation. This means that every time a new law comes into force, you need to make sure your document respects it.

    For this reason it is essential that it is always up to date, and thanks to iubenda you can rest assured that this fundamental requirement is always respected within the set deadlines.

    There are elements that must always be present in Terms and conditions:

    • identification of the activity;
    • the description of the service offered;
    • information on risks and responsibilities;
    • disclaimer;
    • guarantees;
    • right of withdrawal;
    • information on the safety and correct use of the product / service (where necessary);
    • delivery method of the product;
    • usage rights;
    • conditions of use;
    • refund and termination of service policy;
    • information on payment methods;
    • and any other useful information.

    A lot of stuff! With iubenda you find everything already preset, so you won’t have to worry about writing your own terms and conditions.

    How to create Terms and Conditions?

    Now that it’s clear to you that you have to have a document Terms and Conditions on your website, let’s see how to create it.

    First you have to create an iubenda account and access your dashboard.

    iubenda dashboard

    Click on the button Generation begins, fill in the necessary fields with your website information and continue.

    When you are inside the generation section, go to the area Terms and conditions and select Generate now.

    iubenda generator

    At this point you can customize your document, including all the clauses that interest you.

    Click Add clauses to enter an area divided into various sections:

    • Reference audience
    • Rights to content
    • registration
    • Business model, monetization, payments and user rights
    • Software licenses
    • Mobile application.

    Select the button Customize for each clause and select the fields that best reflect your business.

    You will often find a gray circle with a question mark. Clicking on it will open a guide that will give you suggestions on how to proceed.

    customize iubenda clauses terms and conditions

    Then click Apply changes to save the options of the individual sections, and finally on Save and close in the clause screen.

    Click on Come on to enter the contact details of the company or otherwise of the site owner. Make sure this data is valid, as you are creating a legally binding document.

    From this section you can also add different languages, in case your site is multilingual.

    Service costs

    iubenda costs terms and conditions

    Right now, you will be asked to activate your Ultra plan, as it is the only one that also includes the Terms and Conditions generator function.

    You can use a single site license for 99 € / year, or a multi license plan starting from 19 € / month (the 7 € one is not enough for the Terms and Conditions generator).

    The system to calculate the service for multiple sites works in this way: each site or each language needs 5 license slots. So if you had two websites, each with an Italian and an English version, you should use a total of 20 slots:

    5 for the Italian of the first site +
    5 for English of the first site +
    5 for the Italian of the second site +
    5 for English of the second site.

    So the ideal plan for you would be € 29 a month, which includes 25 slots.

    How to integrate Terms and Conditions into your site

    Click now on Come on to proceed with the integration of Terms and Conditions on your website.

    There are three ways to do this:

    1. widget in the footer: a button will appear in your footer to open the document in a new window;
    2. direct link: you can add this link anywhere on your website, even in the menu;
    3. all the text in one page: you can create Terms and Conditions as a page on your site, then applying your style.

    Select the method you prefer, then copy and paste the code that will be provided to you at the point of your site where you want it to appear.

    As mentioned above, iubenda takes care of constantly updating Terms and conditions according to the laws in force, but you can edit your document yourself at any time by accessing your dashboard.

    Are “Terms and Conditions” and “Privacy Policy” the same thing?

    No, these are two different documents, although both constitute a legal agreement between the parties.

    “Terms and conditions” mainly concerns the rules that you as a company decide to impose on your users, the conditions for using your services, copyright protection and in general everything that allows you to legally protect your business.

    The “Privacy Policy”, on the other hand, is more oriented towards protecting users. It is mandatory by law and concerns the guarantee on your part to treat user data in compliance with current regulations.


    Create the Terms and Conditions for your website, as you have seen, it is very simple thanks to iubenda. A very small effort will allow you to spare yourself legal problems in the event that you encounter an unsatisfied customer or a violation of your rules.

    Did you know the iubenda Terms and Conditions service?

    Have you ever used other similar services?

    Let us know in the comments and, if you have any questions, don’t hesitate to write us.


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