Taking advantage of the fact that you join the world of Hosting (web hosting) and you probably come from another sector, which means a set-up in web management issues, we take the opportunity to present all the cPanel mail functions, you ‘Hosting Panel’ so that we understand each other, and get all the performance you need.
Details are always important, especially when we are faced with services that we do not know or that we are not used to dealing with, and knowing their ins and outs helps us demystify them and, on the way, exploit them 100% for our benefit. It is not all about creating email accounts in the Hosting, there are many other functionalities that are waiting for you to get the most out of them.
Mail is a fundamental part of most online projects, both for companies and individuals. Knowing the options available in cPanel to manage it will help you optimize the available resources and that your main written communication channel is always at your disposal. In this article I explain which are the different options available in your Hosting to manage email.
What Mail features do you have in cPanel?
A list of all the functionalities available in your Hosting Panel (cPanel) is the best way to present them to yourself, if you do not know them, or to discover one that had been overlooked if you have been managing your websites from cPanel for some time.
- E-mail accounts.
- Forwarders (Redirection).
- Default address.
- Account level filtering.
- Email tracking.
- Email authentication.
- MailScanner (Apache SpamAssassin).
- Web mail (Webmail).
- Answering machines.
- Mailing lists.
- User-defined filtering.
- Import addresses and forwarders.
- MX Entry (Records).
If you want to know the functionalities of all these areas, I invite you to interact with them in the following screenshot specially prepared so that you can better contextualize each section and what it can offer you in your day-to-day management of your emails.
Within this section you will find everything you need to add and manage email accounts associated with your domains.
With ‘Forwarders’ you can have a copy of any email sent to one address forwarded to another address.
Default email address:
This feature allows you to configure a default address that receives any email sent to an invalid email address for the domain. The default email address is also known as the “Catch-all address”, or the destination address for all mail sent. You can also define how the default address handles incoming email messages.
Account level filtering:
cPanel allows you to filter all email that is sent to all emails in a domain. This account is simply a derivative of account creation, and consists of the cPanel username and the ‘host’ name of the server, in the format [email protected] It is not possible to use this account to send mail.
This feature allows you to review details about email delivery attempts for an account. You can also plot the delivery route of an email with this feature to analyze possible errors with email delivery.
CPanel’s email authentication features provide information about outgoing messages. This helps the server receiving the messages verify that the email is coming from a trusted sender.
It is managed by enabling DKIM and SPF.
The DKIM and SPF authentication functions require the server to be a DNS server for the domain name.
MailScanner (Apache SpamAssassin)
Apache SpamAssassin is an email utility that examines incoming email and tests it for spam characteristics. Apache SpamAssassin uses Bayesian spam filtering and network tests to inspect incoming mail. This results in a total score. If an incoming message reaches a predefined score, the message is discarded.
This score can be set under the heading ‘Filters’. The predetermined value is 5′.
Web mail (Webmail)
Webmail allows access to the email accounts created in the hosting panel (cPanel) through the web browser. When you check your email through the web browser, instead of using an email application on your computer, you can easily access your email accounts from any computer with an Internet connection.
Auto answering machines
This function can be configured to send reply messages automatically. This can be useful when the recipient is not available. When an answering machine is activated, the received emails will reach the inbox as it normally does.
To view, create and edit the answering machine for a specific domain of your Hosting, press the menu Administration at the top right of Auto answering machines. Choose the domain that corresponds to the responder to be programmed and click To go.
The cPanel interface has a table that allows you to view, edit or delete existing responses.
Mailing lists allow you to use a single address to send mail to multiple email addresses.
User defined filtering:
cPanel allows you to manage filters for each email account in your domain. You can use this feature to discard spam, redirect mail, or link messages to a program.
To search for a specific account, enter a keyword in the Search text field and click ‘Go’. Click on ‘Manage Filters’ to create or edit a filter for an email account.
Import addresses and forwarders:
This feature allows you to use 2 types of files to simultaneously create multiple email addresses or forwarders for your accounts. You can use spreadsheet (Excel) files in .xls format or comma separated value sheet (CSV) files in .csv format to import the data.
MX Entry (Records)
This feature allows incoming mail from a domain to a specific server. Changes to MX entries will also result in changes to DNS records.
This function is useful if you want to create a backup mail exchanger to handle mail when the server is not working or to outsource mail management, for example in Google Apps.
All these functionalities included in the article are available in your cPanel Hosting Panel, in the section Mail And with them you can meet the different needs that arise for a correct management of your email accounts.
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