Domain DNS

No one said that working with domains, hosting and websites was a five-minute task, nor did managing Domain DNS It is complicated, moreover, in these times, those who are not involved in these issues for their own projects, professional or others, will be circulating further and further from the digital world or 3.0

You need to know how to handle terms, processes and tasks related to your website if you want to be successful!

Your competition is not going to advise you on how you should do them, nor will it explain to you that to send your newsletters to affiliates or subscribers from a domain owned by you, managed in your Hosting, you have to write down the DNS or particularly MX records … what a jargon!

That is why you are reading this, to break the fear of facing domain management tasks, because it is these, well configured that allow users to reach your website, allow your emails to leave and enter your INBOX or contact forms without any problems during the process and make everything work synchronized.

This is like riding a bike, remember? Once you put your feet on the pedals and pick up speed Let’s see who stops you! and the most that can happen is that sometimes you hit the curbs of the road or fall in a garden when turning left or right very quickly, but nothing serious or serious, on the contrary, these are the potholes that help you improve and master the technique.

  • You can leave it as is and the DNS that are established by default in the purchase process are assigned.
  • Indicate the DNS of your Hosting, which you must previously know (see your recruitment / welcome email).

The ideal is to pay attention to this purchase process because in just a few seconds or minutes you can go from buying a domain and having the DNS assigned correctly to having a purchased domain, pointed to nowhere and that will later give you headaches it’s up to you!

Buying a domain from the Websites Are Us Client Area

In this section I explain how to buy and manage the DNS of a new domain from your Client Area, without going into more details about the operation of the Client Area, since it is not the objective of this article.

Whether you are a Websites Are Us customer, or if you have not yet decided, the first step is to register in the Client Area to have not only data that identifies you as such, but also to have an Area or Administration Panel for issues related to Domains and Products purchased (not the websites, that’s another panel).

Client Area

Note The access data of the Client Area are not the same as the access data to your Hosting Panel (cPanel).

Once inside your Client Area, to see what domains you have contracted, if you were already a Websites Are Us client, go to the top menu Domains and inside this to the submenu My Domains.

You will see a list of available domains.

Domain listing

It is possible that there is no domain yet in the list, if you are a new client or you do not manage any in Websites Are Us, or one or more domains already appear in the list, if you have been with us for a long time.

You plan to buy a new domain, -that is why we are here hehehe-, and it is from this same section where you can do it (although there are other shortcuts). If you look at the menu on the left, there are several Actions possible, and one of them is Register a New Domain.

Click on it and you will come to a screen where you can indicate which domain you want to “register”.

Register domain

Important You must be clear that this is a purchase of a new domain and not a transfer of a domain that you already have at another provider.

My domains

Once you have entered the domain name and verified that it is available, you can continue the purchase process.

Register domain

Now pay attention! It is on this screen where the registration system asks you for the DNS with which you want to associate your new domain. We assume that you have previously registered a Hosting.

If you don’t know what they are, you have two options:

  1. Send a Ticket to the Support Department so they can tell you.
  2. Check your Welcome email (it is sent to you when you contract with Websites Are Us).

If you consult the Welcome email or Landing manual You will see that there is very useful information, among which is the DNS that your domains must point to.

By default you will see the DNS that the purchase process establishes by default, which can be:

Or also:
Default DNS

Let’s suppose that your DNS assigned when hiring a Hosting are:

Well these are the ones you should put in each of the available nameservers:

Nameserver 1: Nameserver 2:
Correct DNS

Click on Continue for the order to be generated. If you have a discount code provided by Websites Are Us or an Affiliate, it is time to put it in the corresponding box.

If you agree with the domain and price, please click the green button To confirm order.

Confirm domain order

On the next screen, check your customer and / or Company data (optional), or if the domain is for a customer of yours (Reseller or reseller), you can add a new Contact in the section Domain Registrar Information so that said domain appears in the name of the owner.

Scroll up Payment details and choose your payment method, Card or Paypal.

Don’t forget to check the checkbox of Terms of Service and Conditions of Use.

Payment gateway

Click on Finish the Order.

After this process, Websites Are Us issues an Invoice and sends you an email to the authorized email account.

Important Remember that domains, once they are registered and activated, have no refund and are subject to the contracted useful life period.

If you access from your Client Area to Billing, My bills you will see that you have one “Outstanding”. click on the red button indicated to access the Invoice and complete the payment, depending on the method chosen.

In the case of having chosen Paypal, you will see a button on the same Invoice in the upper right corner. Click to complete the payment.


What comes next? Well, basically, go again, from your Client Area to Domains, My Domains and check if the new domain is already active.

Active domains

How to verify which DNS the domain points to?

There are several ways to find out:

  • Running a whois from terminal (console).
  • Consulting in DomainTools where the domain points to.
  • Checking on your Client Area to Domains, My Domains, eyelash Nameservers.
  • Checking on DNS Propagation Checker that DNS returns the query.

… there are many more but I am not going to list them, with the mentioned ones it is enough.

Running a whois from terminal

With the command whois You can get results of a quick query of the domain to know where it is registered and with what DNS, in addition to other data.


A quick way to obtain domain data and mainly where the DNS points.

Consulting on DomainTools

There are online services that provide this data if yours is not the console or terminal. For example DomainTools.


Service DomainTools have a tool to do whois and thus consult what DNS a domain points to, in addition to other data.

A very useful online tool that you should have on hand if you regularly work with domains.

Checking in your Client Area, My Domains

From your Client Area you can always verify that DNS has a certain domain assigned. In order to see this information, the domain must be managed by Websites Are Us (if you are a clear customer), since it may be the case that you have one or more domains using them with websites hosted by Websites Are Us, but you have administrative control of the domain with a external provider.

Access your Client Area to the top menu Domains, submenu My Domains and in the list of domains that appears click on the green button Active to access its details.

Active domain

Notice that at the bottom the DNS that the domain you are querying is currently replying to are displayed.

Checking in DNS Propagation Checker

Another good online service where you can find out what DNS the domain responds to, in addition to A, MX, CNAME, TXT records, etc. is the one offered by DNS Propagation Checker, which allows you to check the propagation after changing the DNS.

DNS Propagation Checker

This online tool is quite visual and allows you to quickly see if the DNS change of a domain has already been propagated, detect points where there is no propagation (restriction or node problems) or is pending propagation because the change is recent.

There are other similar tools that you can try and that also provide you with very useful information:

How to change the DNS from the Client Area

You have bought a domain or you have transferred it from another provider, being very likely that the domain still having it already active in Websites Are Us, this does not point the DNS to your Hosting, which translates into:

  • You don’t see your web or Pack installed from the domain url.
  • You cannot send or receive emails in your Hosting (Webmail) or in your email client.
  • You cannot connect via FTP to your Hosting from the main domain, or from an additional “new” domain.

These are common scenarios that you face when you have bought a new domain and you have not done your homework, as I explained above, pointing the domain to the correct DNS when you bought it, or after transferring it, your domain continues to point to Hosting above and you can not use it in the Hosting contracted in Websites Are Us until you write it down.

If your Hosting has the following DNS:

Or also:

And the real DNS of the Hosting where you stay are, for example:

You will have to change them from the Client AreaDomains My Domains, eyelash Nameservers of the selected domain (click on the green “Active” button).

Incorrect nameservers

Delete the ones that appear (all without fear) and put your DNS.

Correct nameservers

Click on Change Nameservers and wait for the spread.

Propagation times

The change of DNS as a general rule can take up to 48 hours so that from any point of the Internet your domain is already 100% operational, although the usual thing is that in a few hours the domain will work and you will be pointing to Hosting.

If 4 or 6 hours have passed and you still cannot access the domain or it does not point to Hosting, because you do not view the web or emails do not work for you, you can try restarting your ADSL Router and your computer to eliminate the DNS cache or well empty it.

The .es domains We know that they take the longest time to activate or apply DNS changes.

For these domains, the term that gives is 48 hours to formalize a change for this type of domain, so you will have to wait for this indicated period to verify if the DNS propagation problem materializes or persists.

The top TLD domains (com, net, org) normally are that in the next 4 hours from the DNS change they propagate and work normally, although there can always be exceptions, so a dose of patience and peace of mind is fundamental in these cases.

If you have doubts about DNS changes or propagation and after reading this article you still do not understand it or see it more clearly, remember that you can always send a Ticket to Support Department to advise you properly.

It is proven that l

By |2020-05-12T01:09:48+00:00May 12th, 2020|Administración del Hosting|