Delete Backups

There are numerous hosting management panels for websites, and some are quite common in hosting environments, but few have the quality and versatility for the management of sites, emails, FTP accounts, etc., that cPanel granted to users.

Is it the best Hosting Panel? I do not know, that’s the truth! I have not compared to each other It looks ugly! But I do speak from the experience of more than 10 years working continuously with this management system for web hosting and other scripts.

Changing the subject, cPanel It is the panel that we use in Websites Are Us And we are happy with it! But our clients sometimes ask themselves questions that hint at how useful and friendly this software is, questions like: Where are the backup files stored?, How are Hosting backups removed? Keep reading and I will clarify it for you!

At Websites Are Us, regardless of the backups you make, we make ours “for you”, so that you are not caught by surprise or unprepared, leave your site “offline” due to human error or an update bug, and do not know which thread to pull.

Of course we do not store them in your Hosting account More would be missing! We know that disk space is sacred to you and you don’t want us to spend it with dozens of backups, right?

So we use our own copy tool, called SuperBackup, and with it we make daily (more than 40 days in a row) copies of your complete Hosting (websites, emails, etc.) and we store them on other servers, safely, so that you can get out of trouble when necessary.

But of course, there are also the backups that I call on demandThat is, those that you need to do on time, one day, at a certain time, because you are going to make important changes to a website, add a plugin, modify a theme or template, and you do not want to take scares.

Those copies are made from your cPanel Hosting Panel and if they are stored in your contracted disk space Occupying space, which usually tends to be quite a bit, depending on the number of websites, images, emails and other files you have.

Suddenly you see that your website does not load correctly, or it shows an error 500, possibly because some files could not be written, or you receive an email that tells you that “You have exceeded the disk quota” and you don’t know what to do right?

Nothing happens, calm down!

Space is an infinite element, or so astronomers say, but hard drives, including newer generation SSDs / SDDs (increasingly larger) if they are finite, that is, they have a beginning and an end, and that determines the amount of information they can store, … concluding There is no Hosting with unlimited disk space!

At this point, the question you ask yourself is:

Where are cPanel backups stored?

As I said before, in your Hosting space, but to be more specific, in the user folder, which is usually the one before the folder where you usually install and manage the websites.

Well that’s where the backups that you usually make are stored when you want to create a snapshot of the status of your Hosting and then …

… that later !, well then you go and forget to download it to your computer and leave it in Hosting “a classic” hehe.

What happens when you forget 3 or 4 times to download the copy you have made? After having made it so many times clear, You run out of disk space! And everything goes through your head, from resetting the Hosting, to restoring a previous full backup (if your Hosting provider provides it) and you don’t need any of that.

It is enough to always be careful to download your copies to your computer, either from your cPanel or by FTP, and delete them from the Hosting so that the space appears again in your account and everything returns to normal.

The backups made from your cPanel, Files, Backups, are located in the folder /home/ (can be / home2 in some cases) being the username (owner) of your Hosting account which, as a general rule, is associated with your Main Domain from which the name is extracted.

Folders in backup storage cPanel

Having clarified this important point, that even if you do not believe it, is the reason for numerous common queries in Support, let us go on to see how to download and delete backup copies of the Hosting, to free up that precious space.

… remember, space is finite!

How to download and delete cPanel backups?

This part of the process is as important as making backups, since it is of little use to make them and leave them in the same Hosting where you have made them.

If you read above where they are located, you will remember that they are in the / home / folder (or in / home2 depending on your Hosting).

  1. Access your cPanel, Files.
  2. Open File Manager.
  3. If you appear in the / public_html folder click on the top option “A previous level”.
  4. Now a little scroll down and voila! there is (are) your backup (s).
  5. Select it (s) and click on the top option to download.
  6. Once the download is complete, with the files selected, click on the option Delete (or “Delete”).

It is done! … downloaded the backups you have stored there, deleted the backups and freed up space in your Hosting.

Note: Don’t forget to select the option in the delete dialog Skip the Trash and permanently delete the files, since otherwise, you will be deleting them, but they will continue in your cPanel Trash taking up space.

A quickie video explaining the whole process

I have prepared this video for you, it is very short, just 9 minutes, so you can see where to find the backups and how to eliminate them to clean up the space of your Hosting.


Making backups is very important, and you should always have your own security policy, apart from those that your Hosting makes.

It is more important, if possible, to download and store them on your computer (or in the cloud if that is your case) and then delete your backups from your cPanel so as not to take up space that can be more useful for your websites and email .

Regardless of the copies you make, at Websites Are Us we make > Daily Backup> replicated on other servers for greater security, and we verify weekly the correct operation of those copies and their possible restoration on another server, so that you have the guarantee of recovering a copy of the last 30 days (or more), from your Client Area, Hosting, SuperBackup.

Super Backup

Is Super Backup enough? The answer is NOT.

It is good that you schedule a cycle of backup copies of your complete website (including the database), for example, if you work with WordPress you can do them with the plugin All In One WP Migration:

Recommended reading:
WordPress backups in 2 minutes with All In One WP Migration

Look at the video of that article, you will see that it is very easy to make and download them to your computer, to a folder, to have the latest before important changes, in case everything goes wrong, being able to restore one of them in just 2 minutes.

… and you will ask yourself:

What is the use of having your own backup policy?

Very easy. Let’s suppose that today at 1 in the morning, the server where your Hosting account is hosted makes a backup, and then at 8 in the morning you apply changes to your website and add new content, later at 5 in the afternoon You change the theme of the web, or you install a new plugin, and you don’t make a backup before adding that new plugin or changing the theme.

Suddenly a 500 error occurs and your website does not work.

You cannot restore to your website version after 8 in the morning when you made changes and before 5 in the afternoon because that was when you changed the theme and added a plugin that caused a error 500 and left the web unusable because before doing that you did not make a backup on your own.

This unfortunate situation leads you to restore the “Hosting” backup from 1 am yesterday, which means that once you restore that copy, you will not have the changes you had made at 8 am either, since the copy of the Hosting, performed by Super Backup is before that time.

For that it is useful to have your own backup policy, to have copies of moments prior to possible disasters that you may inadvertently cause when updating themes, plugins or applying changes that affect the integrity of your website.

By |2020-05-12T01:09:48+00:00May 12th, 2020|Administración del Hosting|