When you hire a Hosting service for your web project, you usually focus on the implementation of the web page and later, once you advance in the project or when you already have it online you focus on the E-mail accounts associated with your domain.
If your operating system is OSX (Mac OS X) you may use the natively embedded email client called Mail to consult and manage the emails of your domain accounts and, incidentally, avoid taking up space in your Hosting.
The application Mail allows you to normally configure your email accounts automatically so you can send and receive email on OSX. If you cannot configure accounts automatically or manually, you may need to obtain information from the Support Department To verify possible problems, but before we recommend you consult this small guide to configure your email accounts in Mail.
Set up an email account with the automatic settings of the hosting provider:
- Access your Hosting Panel (cPanel).
- Go to the section Mail, Email Accounts.
- In the list of accounts select the account you want to configure by clicking on “More”, Configure Email Client.
- Select in Mail “Auto Configuration Scripts” the version of Mail you need MacOS® Mail.app® for “Pre Lion” (10.4+)
This tutorial is based on the mail client Mail for OSX version Mavericks.
We explain the process in captures:
Verification of the status of the server services from your Hosting Panel (cPanel).
Access Mail from your Hosting Panel (cPanel).
To the right of the email account to be configured, in the “More” column you will find the option “Configure email client”.
You can download the “Auto Configuration Scripts” script for your email client and in this way perform automatic account configuration.
Open the folder on your Mac, where you have downloaded the email account autoconfiguration script, unzip the .zip and run the resulting file.
If the import of the autoconfiguration script data was successful, you can accept the information window and then in the new window that opens, enter the password for the email account.
It is possible that the server certificate does not recognize the truth of its identity and will present you with a warning like the following. You can click “Connect”.
A few seconds later you should start receiving emails in the account (in case this had previously received emails by Webmail) and view them in the Mail inbox.
This will mean that your account has been configured correctly and that you can start using it.
Set up an email account manually:
- Open Mail (Applications folder or icon in the Dock).
- If the “Welcome to Mail” wizard does not appear, select Add Account from the File menu.
- Fill in the Full name, Email address and Password fields. (1)
- Deactivate the option “Configure account automatically” if it is activated. Click Continue to proceed.
- Select the appropriate account type.
- Give your account a helpful description, such as “Paul’s account” or “David’s mydomain.com email account.” You can put the name you want.
- Enter the incoming mail server, username and password. Click Continue to proceed.
- If prompted, enter the security settings for incoming email. Click Continue to proceed.
- Enter a description for the outgoing mail server, such as “domain.com outgoing mail server” or “domain.com outgoing mail server”.
- Enter the details of the outgoing mail server.
- If necessary, select “Use Authentication” and enter your username and password. Click Continue to proceed.
- If prompted, enter the security settings of the outgoing mail server. Click Continue to proceed.
- Check your settings in the Account Summary. Check “Connect account”. Click “Create” to complete the process.
(1) Your email password will be stored in the keychain to allow you to log in and automatically connect to your email account when you open Mail.
After finishing the configuration you should be able to send and receive emails through the corresponding account. If you can’t send or receive emails, contact the Support Department for assistance, or visit the help and support websites. Have your email settings ready to inform the Support Department about the steps followed in the configuration of your email account.
Recommended checks in case of problems in sending or receiving mails:
- The email servers are operational and working. From your cPanel, left module “Statistics”, down Services Status – Click to View.
- Verify that the password for the email account you are using is correct and acceptable.
- Check that you are not inserting spaces before or after the user or the password that are usually the cause of incorrect accesses.
- Verify that the email account has not been deactivated, that is, that you can send and receive emails.
- Verify that the domain of the configured account points the DNS, or MX Records to the Hosting where you want to use it.
- Make sure that you have not exceeded the quota limit assigned to your email account or it is a contracted hosting space.
If necessary, it provides screenshots that illustrate the process carried out, where you can see the configured ports for the incoming and outgoing servers and the security parameters (SSL).
Delete an email account configured in Mail
You can delete an email account configured in Mail if, for example, you no longer use it.
- Open the Mail program.
- From the Mail menu, select Preferences.
- Click on the Accounts icon.
- Select the account you want to delete.
- Click the “-” (minus) icon. It will warn you that “The account configuration information as well as the mailboxes, messages, notes and tasks will be permanently removed from your computer.”
- If you are sure you want to delete the account and email messages from your computer, click “Delete” to finish the process. (This process is not reversible).
Setting up email accounts in the OSX Mail client is a simple task if you follow the steps to follow correctly and always use the correct email account configuration data.
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