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Bronze Website Maintenance Plan

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Bronze Website Maintenance Plan

£79.00 / month

Our Bronze Website Maintenance Plan will look after your website so you do not have too. Have the best team of WordPress experts to optimise the performance of your website.

  • WordPress Maintenance
  • WordPress Performance

Description

Bronze Website Maintenance Plan

£79monthly
  • Weekly reports
  • Unlimited 24/7 website edits
  • Weekly theme & plugin updates
  • 24/7 Uptime monitoring
  • Security monitoring
  • Cloud backups
  • Performance monitoring
  • Google Analytics integration
  • Emergency Support
  • 50x keyword tracking
  • Speed optimization
  • 2 hours custom development (£200 value)
  • 8 hour response time

frequently asked Questions

As a freelancer (web designer / web developer) or web agency, can I use the service for my customers?2020-11-15T15:12:38+00:00

Yes, that is even our goal for the WordPress maintenance service: Your customer will not notice anything from us (even the monthly report can be sent with your logo and in your name) and you will love the reliable service.

And you can concentrate fully on the work that you enjoy most: developing and designing WordPress websites.

What if my website stops working after an update?2020-11-15T15:12:38+00:00

As you may know from your own experience, and incompatible theme or plugin can paralyze your entire website after an update. We try to solve obvious or known problems directly. Otherwise, we will restore the backup and contact you with a recommendation on how to proceed (e.g. which plug-in needs to be deactivated/replaced).

Fixing the problem is not covered in the maintenance service. We will give you a cost estimate and will be happy to fix the problem for you. You (or your web designer) can, of course, look for a suitable solution yourself.

How does a support request work?2020-11-15T15:12:38+00:00

All support inquiries and change requests can be sent to us by email. Changes are usually made within 24 hours on working days.

Do I have to change my hosting provider?2020-11-15T15:12:38+00:00

No, you can basically stay with your hosting provider. However, we might recommend switching to a better hosting provider (you can see exactly how reliable your host is in the monthly report).

Slow or unreliable hosting annoys visitors and costs places in Google’s search results.

Can I cancel my maintenance contract at any time?2020-11-15T15:12:38+00:00

Yes, if you are no longer satisfied with your maintenance contract, you can simply send us a message and cancel the maintenance contract at the end of each month.

In order to keep the administrative effort as low as possible, we send the invoice annually in advance. If you cancel, we will, of course, pay you back the remaining term of the maintenance contract proportionally. Nobody likes long-term binding contracts.

“There are 5 new updates available.”

There is one big disadvantage when you rely on the most popular CMS in the world:

In order to always be one step ahead of the hackers, there are always new updates that close any security gaps found.

Whether updates, backups, security monitoring or support for your questions: We take over all time-consuming and tedious tasks for you and keep your website up and running safely (and the bad guys outside).

The WordPress maintenance service lets you sleep soundly and gives you the security of having a reliable partner at your side if you have any questions or problems.

In principle, we also take care of WordPress websites that have not been implemented by us.

Any “repair” of faulty, very outdated, hacked or malware-infected websites is not included in the price and we will charge you according to the time and effort involved in a separate offer.

WordPress Bronze maintenance Plan at a glance

The advantages of the Bronze website maintenance plan in detail

We generally recommend this Bronze Website Plan to all customers, even if regular changes are not planned to the website (unless you yourself know how to at least update and backup your website).

The maintenance service includes the following services and benefits:

  • The website software WordPress and all website extensions (plugins & themes) are updated regularly so that any security gaps found are closed immediately.
  • Daily backups of your entire website (the backups are made overnight so that the website speed is not affected during business hours). We also take care of the storage of your backups on the Amazon S3 cloud storage.
    • If you wish, you can of course also receive an additional copy of your backups directly to your cloud storage (Amazon S3, Dropbox or Google Drive).
    • On request, we can also make backups several times a day (up to an hour).
  • Do you use premium plugins that cost an annual license fee? Save money: We cover the license costs for the following popular plugins:
    • “WPML” for multilingual websites (worth $ 79 per year)
    • “GravityForms” for complex forms (worth $ 99 per year)
    • Note: Access to plugin support is not included. So this offer is not intended for websites in development.
  • Website Uptime Monitoring: When would you know if your website is no longer online? You probably don’t visit your own website every day. We are committed to checking every 5 minutes whether your website is available online (and if the worst comes to the worst, we have probably already imported the backup before you or potential customers even notice it).
  • Website performance & loading speed check: The performance of your website has an impact on your ranking on Google as well as on whether your visitors quickly see your offer or prefer to click the back button. We monitor the performance of your website so that you can see if your website is slowing down.
  • Security monitoring & malware scanning: The only thing that is worse than a slow website is a website contaminated with malware and spam links: Google completely excludes such websites from the search results. We scan your website regularly and monitor it for intruders and hackers.
  • Google Ranking Monitoring: How Have Your Google Rankings Changed? Who is your toughest competition? For up to 100 of your most important keywords, you always have an overview of your Google position so that you can take new online marketing measures promptly (you simply have to give us a list of the keywords to be monitored once).

Our Website Maintenance Service is designed for all business types. Whether your a small blog or an eCommerce website we have a maintenance plan for all budgets.

Save yourself at least 2 hours of work every month

You could of course regularly install updates and create backups yourself.

Let’s say you only take time to update and backup your website once a week. You are now practised in it and have done both in 30 minutes.

That already costs you 2 hours of work every month.

But what if something really goes wrong? Who is monitoring the website for attacks, malware and whether it is even still online? How long will it be before you would notice? How quickly could you restore a backup of your website?

For the price of half a cup of coffee per day, you can get rid of all the annoying website maintenance and backup tasks once and for all.

Optional: personal care & support time

Our “goodwill” rule: If, as a Bronze Plan maintenance service customer, you only have a question every few months that we deal with in 10 minutes, you don’t have to book any additional support time. We will tell you if the effort is too great and accordingly there is a charge.

Basically, minor changes to your website or answers to your questions will be charged at the current hourly rate according to the effort.

If there are major changes or new functions, we will make a cost estimate or offer in advance.

Support inquiries are usually answered within 24 hours by email on working days.

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