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If you answered by Yup! , then read below what we have achieved – together with the feedback from our loyal users – to help you too
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We introduce “HelpDesk”
The new free Websites Are Us help center that answers all your technical questions
As you may already know, WordPress is the most flexible and powerful tool for create and manage websites independently, without necessarily having a technical background.
There are however several situations in which support and advice from an expert become essential and fundamental.
- The configuration of your new domain and mailbox,
- choosing the most suitable theme for your web project.
- choosing the best plugins for your site,
- the implementation of strategies to optimize content so that they are positioned best on search engines
and much more. Not to mention when real errors occur …
In that case, support from a WordPress expert is what makes the difference between having the site unreachable for a few hours, rather than for days.
With the help of a team of experts you will be able to make the best decisions for your site without hesitation.
This HelpDesk can be found in our brand new Members Area:
This is an area from which you can send and manage all your requests and interactions with our experts; requests that are handled in less than one hour on working days!
Here is a screenshot of our HelpDesk. We have obscured the questions sent by the user. As you can see, you have everything organized in one area.
How can you access for free?
To access the HelpDesk for free – as well as at exclusive resources that are located within our brand new Members Area, simply complete these steps:
- fill in the pre-registration form for WordPress Support you find on This Page (as soon as you fill out the form, we will send you all the instructions by email to complete the next steps)
- VERY IMPORTANT: subscribe to a hosting plan on SiteGround through our link: https://siteground.it/go/soswp. SiteGround recognizes us a commission when you activate a hosting space through our link and we use this commission to help you for free! You can sign up for a hosting plan to either create a new site or to transfer an existing site to SiteGround. The only requirement is that you have never been a SiteGround customer. In that case contact us and we will give you other instructions.
- Activate your WordPress Support account.
Once this is done, you will receive instructions to register for free in the Member Area, from which you will have automatic access to the HelpDesk.
We have designed and developed this HelpDesk to provide the best possible support to users who choose us as a guide for the creation of their site.
Why use SiteGround?
SiteGround is in our opinion the best WordPress hosting available on the market.
Indeed it is powerful, sure, and now also in Italian. For more information on SiteGround, I recommend you read our review.
With the support of SiteGround in Italian for the aspects related to hosting, and our experts ready to assist you from the HelpDesk for all other questions related to WordPress, SEO and the growth of your online project, you will have all the tools you need to achieve your goals on the web.
See you inside the HelpDesk!
P.S. If you need help registering, have questions about SiteGround or have any problems, send a request to [email protected] or use the form on the right.