WEBSITE MAINTENANCE & SUPPORT

Website Maintenance Services

You’ve invested more than just money in your website. Let’s protect your investment and make sure your website keeps working for you in the future. If you have any questions about what’s offered under each maintenance package, please ask.

Your website is a business tool which is used by existing and potential customers every day. But the web is always changing, always moving. Technologies change. Vulnerabilities are exploited and fixed. Our website maintenance & support packages ensure your site can keep pace with the change.

If you buy a car, and all you do over the next four years are drive it and add petrol, it’s a recipe for disaster. Without regular maintenance, your car will lose all value and end-up in mechanical failure.

How does this relate to your website? You may only need to refresh the design every 24-36 months, but if you’re not updating your core WordPress code and theme files more regularly than that, you leave your site open to malware, hackers, and undetected security risks – not to mention penalties from Google.

Website maintenance & support services

Reduce or eliminate the risk to your business

Benefit from the peace of mind that comes with our packages and rest assured that your site is being kept road worthy and, should anything untoward occur, that there are recent backups from which we can quickly restore your site.

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Website maintenance & support services

With our website maintenance and support packages, we look after your website for you. Our experts will update and improve your websites CMS and security, host your site on our UK servers and take regular backups from as little as £39 per month or £429 a year (one month free!).

Maintenance cover options include...

  • System upgrades to CMS
    e.g. WordPress, Joomla, Prestashop, Magento and others
  • Security updates and improvements
    protecting your site against cyber attacks, hacking and free from viruses
  • Content updates
    such as text and image changes, blog posts, product price changes and other content changes as required
  • Website backups
    stored on the Amazon S3 network ensuring global backups are always available
  • 24/7 monitoring
    alerting us to issues within 1 minute of them happening
  • Managed website hosting
    on super fast UK based servers
  • 30-day rolling contracts
    cancel anytime with just 30 days notice (not applicable for yearly plans)

Web Maintenance

Do I need website maintenance services?

Having a website is a great tool and essential in today's digital environment. It gives potential customers insight into your business, where you are, when you're open and of course what you sell. But its only useful if people can actually find it!

There is so much competition out there you need to be sure your website ranks well for your target customers. There are many elements to making this happen but one of the most important is ensuring its kept up to date, and not just from the technology it is built with, the content must be recent.

If your latest news posting is from a year ago people may think you've not been keeping up with the latest developments and the search engines, such as Google, will almost certainly rank your competitor's website higher if their news is more recent than yours.

We know it takes time to publish updates to your website, you may only access it once or twice a year and its often a pain trying to find the username and password your website developer emailed you, and thats where we can help. Send us your update and we'll do it for you, but that's not all, we can include managed website hosting, take regular website backups, provide web design services or help with Search Engine Optimisation to get your website above your competitors.

What does it cost?

We have three options:

1. Monthly website maintenance packages
Our monthly option provides website hosting, website backups and system upgrades from as little as £39 per month. More features such as support time, 24/7 monitoring and SSL certificates are also available as bolt-on extra's to create a bespoke package for your business.

The monthly plan is the perfect option to ensure your website system is kept up to date, helping to keep it as secure as possible from viruses and hackers. Adding support time to your package means we can also help with content updates, freeing up your time whilst ensuring your site remains fresh and current.

2. Yearly website maintenance packages

Our yearly option provides website hosting, website backups and system upgrades from as little as £429 per year. Like the monthly package, additional bolt-on features are available such as support time, 24/7 monitoring and SSL certificates.

A yearly plan ensures your website system is kept up to date every month, helping to keep it as secure as possible from viruses and hackers. Including support time each month to help with content updates will help free up your time as well as ensure your site remains fresh and current.

3. Ad-hoc / Pay As You Go
This works well for many of our customers giving you the option to pay an hourly rate of £35 for any required system updates, content changes, search engine optimisation or any other type of changes/fixes required on your website as and when you need.

There is a minimum one hour charge of £35 for any type of update, however, we will accrue the time spent on your account over a calendar month which means if you use less than an hour you will be charged the full £35 but anytime over the hour is charged by the minute, for example an extra 30 minutes would cost you £17.50, we do not continue to round up for each change.

Benefits of a monthly maintenance package

      • Priority on requests
      • Managed website hosting
      • Backups stored safely off-site
      • New features and functions added as and when they are needed
      • We'll inform you if things are getting a little outdated and help with updating content with your input
      • Advice on improvements to your site as we keep abreast of the latest innovations

Website-Maintenance-Services

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Leave us a message about your Website Maintenance requirements and we will get right back!

PPC strategy
HJ Benken
We've used Websites Are Us for over 2 years to help build and maintain our websites. They are creative, technical and very customer focused. Plus, their regular webinars help us stay up to date on the constant changes on Google and more.
HJ Benken
James W
Websites Are Us is an exceptional website development and maintenance company. They provide smart, cost-effective solutions for businesses that need help with their website and online presence. I can't say enough about their high level of expertise, their professionalism and above all, their great customer service.
James W
Charles Wang
Harry is very professional and efficient at what he does. I haven't met anyone who treats his clients so well. I highly recommend his services if your business website needs major improvement.
Charles Wang
Charlotte Tsang
Harry has been a fantastic addition to my company. His insights on web development and future trends have been invaluable. We were using a large company for what we thought was the same service, turns out we couldn't have been more wrong. I won't use anyone else.
Charlotte Tsang